Faqs

Yes at Luvenit Clean we pride ourselves on being fully insured with Public Liability insurance to the value of $20 million AUD.

Yes Luvenit Clean is ABN and GST registered.

No cash payments are accepted, you will be issued an invoice upon completion which includes our banking information as well as a number of third party payment options.

Yes all staff are meticulously screened and have up to date Police Clearances.

Yes. We understand the importance of familiarity, consistency and continuity.

Yes, our cleaners come fully equipped. We supply everything needed for the job as per SafeWorkSA Regulations and Fair Work Regulations.

At Luvenit Clean where possible we use Eco friendly products which are environmentally friendly, hypoallergenic, septic friendly and vegan friendly.However, we do keep on hand stronger chemicals if required. We minimise the use of bleach and do not use carpet deodorisers.

Yes, our minimum booking is 3 hours for domestic cleans and 2 hours for commercial cleans.

No, you do not need to be home for your cleaning service and we do recommend you install a coded key lockbox to ensure staff can access the property for your service.For peace of mind all Luvenit Clean have up to date Police Clearances.

Yes we offer once off services, as well as ongoing services of weekly, fortnightly or 4 weekly bookings.

Yes we offer oven detail cleaning and window cleaning as an extra task.

Yes we do, please include details of tasks you’d like us to include with your regular services and we’ll make it happen.

We do not operate on weekends or  public holidays however if you require a booking on these days please contact us to discuss your options, Surcharges will apply.

Yes we are a pet friendly service however we do ask that indoor pets be properly contained during the sservice for your pets safety and the safety of our staff.